Chitraansh Interview Studio - Customer Support Hub

This Privacy Policy describes how Chitraansh Interview Studio ("we," "us," or "our") collects, uses, and shares personal information of users of our site. Chitraansh Interview Studio, located at 45 Mahatma Gandhi Marg, Floor 2, Mumbai, Maharashtra, 400001, Индия, is committed to protecting your privacy. We operate in the media production and broadcasting industry, providing video recording, audio recording, lighting setup, set design, post-production editing, interview coaching, and equipment rental services.

Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we collect include:

**Information You Provide Directly:** This includes information you provide when you contact us, create an account, book a service, or otherwise interact with our online platform. This information may include your name, contact details (such as address and phone number), professional information, and any other details you choose to share.
**Usage Information:** We collect information about how you use our site, such as the pages you visit, the features you use, and the dates and times of your visits. This information helps us understand how users interact with our online platform and improve its functionality.
**Technical Information:** We may collect technical information about your device, such as your IP address, browser type, operating system, and device identifiers. This information is used for security purposes, analytics, and to improve the performance of our site.
**Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing activity on our site. Cookies are small data files that are stored on your device and allow us to recognize you when you return to our site. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

**Providing and Improving Services:** We use your information to provide the services you request, such as booking a recording session or providing interview coaching. We also use your information to improve our services and develop new features.
**Communication:** We use your information to communicate with you about your bookings, updates to our services, and other relevant information.
**Marketing:** With your consent, we may use your information to send you promotional emails about our services. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions included in the emails.
**Analytics:** We use your information to analyze how users interact with our site and to improve its performance and usability.
**Security:** We use your information to protect the security of our site and to prevent fraud.
**Legal Compliance:** We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

Sharing Your Information

We may share your information with the following parties:

**Service Providers:** We may share your information with third-party service providers who help us provide our services, such as payment processors, hosting providers, and marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
**Business Partners:** We may share your information with business partners who offer products or services that may be of interest to you.
**Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
**Other Third Parties:** We may share your information with other third parties with your consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights regarding your personal information:

**Access:** You have the right to access the personal information we hold about you.
**Correction:** You have the right to correct inaccurate or incomplete personal information.
**Deletion:** You have the right to request that we delete your personal information.
**Objection:** You have the right to object to the processing of your personal information.
**Restriction:** You have the right to restrict the processing of your personal information.
**Data Portability:** You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at 45 Mahatma Gandhi Marg, Floor 2, Mumbai, Maharashtra, 400001, Индия. We will respond to your request within a reasonable timeframe.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our site, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this policy. Your continued use of our site after any changes constitutes your acceptance of the new Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at 45 Mahatma Gandhi Marg, Floor 2, Mumbai, Maharashtra, 400001, Индия.